Frequently Asked Questions

Everything you need to know about your Gumbies experience.

How do I determine the correct size for my Gumbies?

We recommend checking our detailed Size Guide available on each product page. If you are between sizes, we generally suggest sizing up for a more comfortable fit.

What is your return policy for footwear?

We offer a 30-day return window for all unworn items in their original packaging. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the domestic region. Express shipping options are available at checkout if you need your items sooner.

Are Gumbies products made from sustainable materials?

Yes, sustainability is at our core. We utilize recycled rubber, natural jute, and organic cotton to ensure our footwear is as kind to the planet as it is to your feet.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

How should I clean my Gumbies?

Most of our footwear can be hand-washed with warm water and a mild detergent. We recommend air-drying them away from direct sunlight to preserve the integrity of the recycled materials.